FAQs

RESCHEDULES/CANCELLATIONS

You may reschedule or cancel your session up to 24 hours in advance. We will provide you with a Studio credit, good for 1 year from issue date for a future reservation. We do not offer refunds.

food/drink in Studio

You are welcome to bring food/drink into the space, provided you clean up afterwards. Bottled water and coffee are provided complimentary with your rental.

PETS IN STUDIO

Yes and No. We ask that you REFRAIN FROM BRINGING PETS ON THE WEEKENDS. We typically have multiple rentals back to back and there is not adequate time to clean in between. During weekdays, we gladly welcome pets and there is a $50 pet fee per reservation.

parking

There is a convenient and free public parking lot directly in front of our studio. 

Liability/insurance

If this is your first time renting with us, please be aware that we require proof of liability insurance. If you do not have a policy, we can refer you to companies that offer single day insurance rates for an extremely reasonable rate.

handicap accessibility

Our studio is 100% handicap accessible!

attendant on site?

Your reservation is a private rental, meaning you will receive a personalized access code to enter our space. An attendant will not be present during your rental period, which is why we require liability insurance.

Set up/clean up window

Because this is a done for you styled set, we do NOT provide any set-up/tear down time with your reservation. Your reservation window concludes promptly at your end time. If you would like a buffer between when you and your clients arrive, we highly recommend booking additional time.

Can I book multiple reservations or reserve the studio for longer than an hour?

Yes. At the time of reservation, simply click the "Select and add another time" to choose a second slot for your reservation.

I have pre-purchased hours through a package. Can I use my hours for the Holiday sets?

Package hours may be used for weekday holiday set reservations only. Premium Weekend Holiday Reservations are not eligible for package credits.

Lighting/studio equipment

Our studio has fantastic natural light during the daytime. We find that midday to late afternoon is when the studio is at its brightest in the late fall/winter months. We also provide light stands, modifiers and v-flats included in your reservation if you would like to incorporate studio lighting. Photographic flashes and strobes are NOT provided.